Accessibility and Visitors Guidelines

> Tour Guide > Accessibility and Visitors Guidelines

Rights of visitors

Service & Amenities

  • Complimentary general tours in 4 languages GO
  • Access for the disabled
  • Wheelchairs, Strollers, Gift shop, Cafe

Media Services

  • Audio guide
  • Guide books are available for KW500 or free online GO

Rules & Regulations

Please keep in mind...

  • No smoking is allowed on the palace ground.
  • Eating is not allowed but non-alcoholic beverages are O.K.
  • No Commercial photography allowed without prior permission.
  • No wedding photography.
  • No tripod in Secret Garden.
  • No pets allowed except service animals.
  • No running.

Above all, please respect the place which is a 600 year old heritage.